1. Introduction
Welcome to Chomoka Plus Mobile. We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services specifically designed for Savings Groups, such as Village Savings and Loan Associations (VSLAs), VICOBAs, Worth Yetu, Upatu cooperatives, and other community-based financial groups.
2. Information We Collect
a. Personal Information: We may collect personal information that you voluntarily provide to us when registering for an account, using our services, or communicating with us. This information may include:
- Name
- Email address
- Phone number
- Financial information related to your Savings Group activities
b. Usage Data: We automatically collect certain information when you use our application. This may include:
- Device information (e.g., device type, operating system)
- Log data (e.g., IP address, browser type, usage patterns)
- Location data (if you allow us to collect this information)
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Improve, personalize, and expand our services
- Communicate with you, including sending updates and promotional materials
- Process your transactions and manage your accounts
- Conduct research and analysis to enhance our services
- Comply with legal obligations and enforce our terms of service
4. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
- With service providers and partners who perform services on our behalf
- To comply with legal obligations, respond to legal requests, or protect our rights
- In connection with a merger, acquisition, or sale of all or a portion of our assets
- With your consent or at your direction
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Data Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: You have the right to request access to your personal information.
- Correction: You have the right to request correction of inaccurate or incomplete personal information.
- Deletion: You have the right to request deletion of your personal information, subject to certain legal obligations.
- Objection: You have the right to object to the processing of your personal information.
- Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
To exercise your rights, please contact us using the contact information provided below.
7. Third-Party Links
Our application may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party websites or services. We encourage you to review the privacy policies of those third parties before providing any personal information.
8. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information as soon as possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our application. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Chomoka Plus Mobile Email: [Insert Contact Email] Phone: [Insert Contact Phone Number] Address: [Insert Contact Address]
By using Chomoka Plus Mobile, you agree to the terms of this Privacy Policy. Thank you for trusting us with your personal information.
